Refund policy

We have a 14-day refund policy, which means you have 14 days from the delivery of your submitted task to request a refund.

A refund request is eligible only if the completed task does not match the scope of work described and agreed upon at the time the task was submitted. Refund requests based on a change of mind, or after the delivered work has been reviewed and matches the agreed scope, are not covered under this clause.

To start a refund request, contact us at knock@boring.expert with your task reference and a description of how the delivered work differs from the agreed scope.

Exchange and Returns

Boring does not offer exchanges. Each task is a standalone order. If you'd like different or additional work done, this is treated as a new task and submitted (and priced) separately.

Refund Process

Once we receive your refund request, we will review the delivered work against the agreed scope of work and notify you whether it's approved.

If approved, you'll be refunded automatically to your original payment method within 10 business days. Please note it can take additional time for your bank or card provider to post the refund to your account.

If more than 14 business days have passed since your refund was approved and you haven't received it, please contact us at knock@boring.expert.