THE FINE PRINT, MINUS THE FINE
FREQUENTLY FILED QUESTIONS
One clearly scoped piece of work that can be built and shipped without a back-and-forth negotiation. If it needs a meeting to define it, it's probably a project.
Full theme builds, custom app development, multi-sprint projects, or anything that requires us to figure out what you actually want before we start. Those get a written quote.
24–48 hours from when we confirm scope. Most things ship the next morning. Complex builds take the full 48. You'll know which before we start.
Yes — via Shopify's collaborator request system. We never ask for passwords. You grant us access, we build in a duplicate theme, you approve before anything goes live.
One revision round is included with every task. If it still isn't right after that, we'll talk — we've never left someone with something they can't use.
Yes, but we'll queue them and work through one at a time. If you have five things, consider a 5-pack — it's cheaper and your tasks go to the front of the line.